Help Center

Using Coach

Daily Goal

When you use the Coach, you’ll receive a daily step goal that adjusts based on your over- and underperformance.

If you exceed your Daily Goal one day, the goal will be lower the next day.

If you miss your Daily Goal one day, the goal will be higher the next day.

Daily Average

The Daily Average shows how many steps you’ve walked on average during your Coach period.

If your average is equal to or higher than your step goal, you’re on track to receive your reward on the final day.

If your average is lower than your step goal, you’ll need to walk more to earn your reward by the end of the period.

Total Step Goal

The Total Step Goal shows how many steps you need to take during the entire month.

Example:

You set your daily step goal to 6,000 steps.

The month has 31 days.

Your total step goal is 31 × 6,000 = 186,000 steps.

So, you need to walk 186,000 steps during the month to earn your reward.

Change your Step Goal

You can only change your step goal once your reward month has ended — after you’ve either received or missed your reward.

The Coach will then ask you to choose an activity level and set a new step goal.

You can choose between the following activity levels:

  • Take it easier
  • Stay at the same level
  • Challenge yourself

You’ll then select your new step goal.

Change Coach and Coach Personality

You can change your Coach and the Coach’s personality at any time:

  1. Open the Stepler app
  2. Tap the Profile tab
  3. Tap the gear icon in the top right corner
  4. Tap Coach
  5. Tap Coach or Personality
  6. Save your settings

Turn On/Off Coach Push Notifications

  1. Open the Stepler app
  2. Tap the Profile tab
  3. Tap the gear icon in the top right corner
  4. Tap Push Notifications
  5. Turn Coach push notifications on or off

If you’re not receiving push notifications from the Coach even though they’re enabled in the Stepler app, you may need to enable notifications for Stepler in your phone’s settings.

Please note that you will still receive important communication about Stepler Coach by email, such as payment-related messages.

Need more help?

For additional support, please contact us.
We typically respond within 24 hours.

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