Help Center

Leaderboards

Stepler offers two ways to compete: Open Leaderboards and Friendly Leaderboards. Both run for 7 days, track your steps, and reward your effort β€” but they work a little differently.

Open Leaderboards

Compete against other Steplers across the community. A new leaderboard starts every week.

How it works

  • Group Matching: You’re placed in a group with people who have a similar average step count.
  • Duration: Day 1 at 00:00 CET β†’ Last day at 23:59 CET
  • Rewards:
    • πŸ₯‡ 1st place: 30 points
    • πŸ₯ˆ 2nd place: 15 points
    • πŸ₯‰ 3rd place: 7 points
  • Extra bonuses: Some leaderboards may include special raffles with additional rewards.
  • Join anytime: You can join or leave whenever you want.

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Friendly Leaderboards

Create your own 7-day leaderboard and compete with friends, family, or colleagues.

How it works

  • Duration: 7 days (Day 1 at 00:00 CET β†’ Day 7 at 23:59 CET)
  • Rewards based on group size:
    • Fewer than 4 members β†’ ❌ No points
    • 4+ members β†’ πŸ₯‡ 30 points
    • 5+ members β†’ πŸ₯‡ 30 pts, πŸ₯ˆ 15 pts
    • 7+ members β†’ πŸ₯‡ 30 pts, πŸ₯ˆ 15 pts, πŸ₯‰ 7 pts
  • Visibility: Your name and step count are visible to everyone in the leaderboard.
  • Late joining: Joining after the start may reduce your counted steps.
  • Syncing: Open Stepler daily to ensure steps are up to date.
  • Claim rewards: Points can be claimed from the dashboard or the leaderboard once it ends.

FAQ

How do leaderboard dates work?

All leaderboards run for 7 days. Only steps recorded between the start date (00:00) and the end date (23:59) count. Time zones don’t matter β€” steps within this window are included.

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How often are leaderboards refreshed?

Leaderboards update frequently but not instantly. A short delay may cause your dashboard and leaderboard totals to differ. Final rankings are calculated once the leaderboard closes.

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Is there a participant limit?

Yes. Each leaderboard can have up to 50 members.

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How many leaderboards can I participate in at once?

You can have up to 3 active leaderboards simultaneously.

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When can I start a Friendly Leaderboard?

You can choose a start date from tomorrow up to 7 days ahead.

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How do I claim my points?

Points can be claimed from:

  • the dashboard, or
  • the leaderboard result screen.

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How often should I open the app to sync steps?

Open Stepler daily. If steps don’t sync for more than 10 minutes, something may need attention.

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Why do I see 0 steps when joining?

This is normal. Leaderboards update periodically, and your steps will appear during the next refresh.

Need more help?

For additional support, please contact us.
We typically respond within 24 hours.

Contact Us

Have a nice walk!

We’ll count the steps and make sure there’s always fresh rewards to grab. You just enjoy moving your body.